Diary of a Madman.

Call O2 to ask what's going on with my order. "Oh, this is sales, you need to speak to customer services."

Call customer services.

"Oh no, you're a new contract, that's sales."

Call sales. Bit cross.

"We'll call the relevant department and call you back in 5 minutes".

Wait. Still cross. No answer.

Call sales. Quite cross.

"I'll call you back in 5 minutes."

- insert deafening silence -

Call sales. Speak to moron. 10 minutes on hold. "We don't have access to that system. Call customer services."

Call customer services.

"We're a bit behind, call tomorrow if you haven't heard anything."

*DIES*